Not every business can benefit from a conference call, but many can. Any business which needs to keep its employees motivated or informed should use conference calls. It’s a simple way to keep everyone in the loop. Traveling sales persons and office bound workers can interact and this may encourage both groups. Speaking with each other regularly encourages comradery and the team mentality.
Conference calls can be scheduled when the majority of people on the call have a slow period in the day, so very little work is disturbed. This could be early morning, mid-day around lunch or after work. Many companies regularly schedule conference calls outside of the work day. This is understood by the employees and is an accepted practice by many professions. Other businesses wouldn’t dream of disrupting an employee’s personal time with business. It all depends on the culture of your organization.
Teams of workers often rely on communication to be effective. A conference call keeps all the members of the team well informed of their teammate’s activities and the team’s goals. It helps them to be aware of the needs of their teammates and consequently, any tasks that should be done to facilitate their performance can be executed because everyone knows what steps are needed. These conference calls may include the entire team or only a portion of the team, depending on the urgency of distributing the information directly. It may be possible to give second hand information if it doesn’t slow down the operations of the team. With team work often the troops need to be rallied and given a pep talk to motivate those who are in a slump. A conference call may be the ideal way to jumpstart anyone who is struggling with motivation.
Conference calls can be directed at the whole organization and be headed by the president or CEO and include everyone in the organization. They could also be hosted by the team leader and have a more exclusive involvement, just a few teammates. However they are used, the goal is to disseminate information and encourage other group participants or employees to perform better and to perform as a team.